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Policies and Shipping

Welcome to Fox Hill Baby! All items are handmade in a sunny sewing studio in Colorado.

TURN AROUND TIME

+ All items are made to order unless otherwise noted in the listing. All items ship within 5-7 business days

SHIPPING TIMES

+Shipping within the USA takes 3-5 days for first class mail and 2-3 for priority mail

+International shipping times vary by country but on average take 2-4 weeks. An international package will not be considered lost until 6 weeks have passed since shipment.

TAXES

+Prices do not include VAT or customs fees. Customers are responsible for paying any taxes or duties charged by their country. All packages will be marked as merchandise, as required by law.

+Colorado residents are charged a tax of 2.9% and Larimer County residents are charged a tax of 3.5%

RETURNS

+ If you have any concerns regarding your purchase, please message me as I always want you to be happy with any purchase you make from me. I will accept returns within 14 days of receipt of item on any non-personalized unused items.

+Returns on personalized items or custom orders will not be accepted unless there is a defect.

+The buyer will be responsible for return shipping with delivery confirmation. A refund will be issued once items are received back and verified to be in their original condition.

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