Returns and exchanges
What is your return policy?
I will accept returns within 14 days of receipt of item on any non-personalized unused merchandise.
Merchandise must be returned in its original condition.
Returns are not accepted on personalized or on sale merchandise.
How much is the return shipping fee?
Return shipping is the responsibility of the buyer unless the return is due to a defective product. Insurance and tracking are recommended on all return packages.
When will I receive my refund?
Your refund will be applied as soon as your item is received back to our studio and verified to be in original condition.
When will my order ship?
please allow 2-3 business days for your item to ship
How long does shipping take?
We ship via USPS. Shipping within the USA takes 5-7 business days for first class mail and 2-5 for priority mail. Shipping times given are an estimate and not guaranteed.
Where does my order ship from?
My home studio in Johsntown, Colorado
Do you restock items?
We sew our items in small batches. Often they are restocked but once a print is retired we do not restock it.
CARE AND MATERIALS
How do I care for my clothing and blankets?
All of our items can be machine washed on cold setting using a mild detergent with no fabric softener or bleach. Air dry.
For clothing turn inside out prior to washing.
For blankets make sure to avoid washing with items with zippers or buttons that could snag the satin
Where are these products made?
We make everything in our sunny sewing studio in Johnstown, Colorado
I'm not sure what size to order?
Reference our sizing chart here. When in doubt I always recommend you size up!
Didn't find what you were looking for? Feel free to contact us at any time!